Thank you for choosing SEEKID. We stand behind the quality and reliability of our products and proudly offer a 12-month limited warranty on all eligible items purchased directly from SEEKID or from authorized retailers.

Warranty Coverage

This limited warranty covers defects in materials and workmanship under normal use for a period of one (1) year from the date of original retail purchase.

If a covered defect arises and a valid claim is received within the warranty period, SEEKID will, at its sole discretion:

• Repair the product at no charge, using new or refurbished replacement parts; or
  
• Replace the product with a new or equivalent item; or
  
• Refund the original purchase price of the product.
  

How to Make a Warranty Claim

To initiate a warranty claim, please follow the steps below:

Please email us at service@aspoven.co and include the following information:

• Order number or proof of purchase
  
• Product model and serial number (if available)
  
• A clear description of the issue
  
• Photos or a short video clearly showing the defect
  

Our customer support team will review your request and respond with further instructions.

⚠️ Important Notice:

Please do not return any product without prior authorization. Unauthorized returns will not be accepted or processed.

Exclusions

This limited warranty does not cover the following:

• Products purchased from unauthorized sellers or channels
  
• Normal wear and tear
  
• Damage caused by misuse, abuse, accidents, or drops
  
• Damage resulting from improper installation or failure to follow instructions
  
• Products that have been modified or repaired by unauthorized parties
  
• Damage caused by incompatible power supplies or incorrect voltage
  

Limitations

• This warranty is valid only in the country or region where the product was originally purchased
  
• The warranty is non-transferable and applies only to the original purchaser
  
• Proof of purchase is required for all warranty claims
  
• Product registration is optional but recommended for faster support
  

Contact Us

If you have any questions about this warranty or need assistance with a claim, please contact us:

Email: service@aspoven.co

Our support team is committed to providing timely and helpful assistance whenever you need it.

Brand Commitment

At SEEKID, we design precision STEM exploration tools that help users see more clearly, explore more deeply, and learn more confidently.

Thank you for trusting SEEKID.